At Libogls, we aim to provide you with exceptional products and a seamless shopping experience. This Shipping and Delivery Policy outlines our shipping procedures and policies, helping you understand what to expect when placing an order with us.
Domestic Shipping (Contiguous United States)
Standard Shipping: For orders within the United States, we offer free standard shipping on all orders over $49. Orders below $49 are charged a standard shipping price of $6.95 USD. This option typically takes 5-7 business days for delivery. Please note that this timeframe may vary based on your location and is subject to change during peak holiday seasons.
Expedited Shipping (Additional Fee): If you need your order faster, we also provide expedited 2-day shipping at an additional cost of $12.95 USD. Choose this option at checkout, and your order will be delivered within 2 business days. Please remember that the 2-day period excludes weekends and holidays.
Domestic Shipping (Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands)
Standard Shipping: A flat fee of $30 will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands. Shipping to these destinations usually takes between 4-10 business days. Please note that delivery times may vary depending on your specific location.
Canadian Shipping
For our valued customers in Canada, we’re pleased to offer international shipping. Please be aware of the following details:
Delivery Time: Shipping to Canada usually takes between 7-10 business days, depending on your location. Delays may occur during holidays or due to customs clearance procedures.
DDU (Delivered Duty Unpaid) Policy: Please note that all orders shipped to Canada are subject to our DDU policy. This means that you, the customer, are responsible for any customs duties, taxes, or importation fees imposed by Canadian authorities. JoyJolt will not cover these additional costs.
International Shipping (Outside the United States and Canada)
For customers outside the United States and Canada, please read the following information:
Delivery Time: International shipping times may vary based on your location and local customs processes. On average, expect delivery within 10-14 business days. Please consider that customs inspections and clearance may affect delivery times.
DDU (Delivered Duty Unpaid) Policy: Libogls follows a DDU policy for international orders. This means that you, as the customer, are responsible for any customs duties, taxes, or importation fees imposed by your country’s customs authorities. These additional costs are not covered by Libogls.
Countries for International Shipping
While we ship to many countries around the world, please note that not all countries allow for shipping from the US with ease. We recommend considering this when placing an order outside of these countries:
Canada
United Kingdom
Australia
Germany
France
Japan
Netherlands
Sweden
Italy
Spain
Belgium
Norway
Denmark
Switzerland
Singapore
New Zealand
South Korea
Austria
Finland
Ireland
These countries often have reliable postal and courier services, making it feasible to ship JoyJolt products like our glassware and stainless-steel products safely. Additionally, they typically have a lower risk of customs issues and delivery complications.